Product Support

Mobile Pathways goal is to achieve the highest level of customer satisfaction by providing expert technical assistance and rapid problem resolution. MPI's customer service organization provides a single point of contact and dedicated team for all your education, customer support and consulting needs. MPI offers the following standard customer support options:

Customer Hotline - Dial (717) 593-4600 Option#2, and then dial the extension of the appropriate MPI Customer Support Representative.

Email - Submit an e-mail request or inquiry to support@mobilepathways.com and a member of our support team will respond promptly during our normal Support Desk hours.

Representatives are available to respond to your inquiries and requests during normal Support Desk hours: Monday through Friday 7:30 am to 5:00 pm EST.

Optional Support Services

MPI also offers the following for customers upon request:

• Extended-hours
• On-site services
• Standby personal support assistance
• Technical consulting